We’re hiring a virtual assistant.

Virtual Assistant Tasks:

• Respond to all client emails, inquiries, questions in a timely manner via email, phone, text and social media

• Schedule appointments, reschedule and cancel appointments as requested

• Ensure late cancellation fees are charged, if necessary

• Follow up with clients for rebooking based on trackers

• Ensure all new clients are provided with MBD Welcome email and have credit card payment on file

• Follow up with clinical team on new consults to book treatments as necessary

• Provide exceptional customer service to all clients, vendors and stakeholders

• Availability to attend team meetings and training, as required

Requirements

• Previous experience in an administrative assistant role

• Familiarity with Square App is an asset

• Working knowledge of spreadsheet and word-processing program

• Excellent multitasking, time management and organizational skills, personable communication skills

• Ability to work with minimum supervision

• Must have a PC and reliable Internet connection

To apply:

• Send your resume to concierge@mybeautydoctor.ca with the subject line: Virtual Assistant Application